Japanese retailer Muji is suspending online orders after logistics partner Askul was knocked offline by a ransomware attack.

Muji confirmed late on Sunday that "logistics failures" had crippled its online store and subscription services, with no estimate yet for when orders might resume. Customers attempting to buy its famously understated furniture, clothing, and stationery are instead met with error messages – a jarring contrast to the brand's otherwise Zen aesthetic.

The disruption stems from a cyberattack on Askul, a major Japanese e-commerce and logistics firm that handles fulfillment for Muji's online store.

Askul said on Tuesday that its website had suffered a "system failure due to ransomware infection" and that it had halted all orders and shipments while investigating the full

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