Following an industry trend, fast-food chain Shake Shack recently updated its terms of use agreement to include a binding arbitration agreement and class-action waiver denying customers their legal right to take the company to court.

Fast-food chain Shake Shack recently updated its terms of use agreement to include a binding arbitration agreement and class-action waiver denying customers their legal right to take companies to court. These provisions are showing up across the fast-food industry, extending restrictive contracts to consumers through the rapid expansion of online services such as websites, mobile apps, and automated self-service kiosks.

Arbitration courts are a pay-for-play private justice system in which cases are overseen by judges hired by the company being sued, and the

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