Microsoft Australia is facing court action for allegedly misleading 2.7 million Australians into buying a more expensive 365 subscription plan that included its AI bot "Copilot".

The Australian Competition and Consumer Commission (ACCC) today announced it has launched proceedings in the federal court against the company over allegedly false or misleading communication.

In October last year Microsoft sent two emails and published a blog post telling users who had automatic pay renewal for their Microsoft 365 Personal and Family plans that they had to accept the integration of Copilot and pay higher prices to maintain their subscription, or cancel.

The ACCC alleged Microsoft provided false or misleading information because it failed to mention that users had a third option of keeping thei

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