OpenAI claims that 10% of the world’s population currently uses ChatGPT on a weekly basis. In a report published by on Monday, OpenAI highlights how it is handling users displaying signs of mental distress and the company claims that 0.07% of its weekly users display signs of “mental health emergencies related to psychosis or mania,” 0.15% expressed risk of “self-harm or suicide,” and 0.15% showed signs of “emotional reliance on AI.” That totals nearly three million people.
In its ongoing effort to show that it is trying to improve guardrails for users who are in distress, OpenAI shared the details of its work with 170 mental health experts to improve how ChatGPT responds to people in need of support. The company claims to have reduced “responses that fall short of our desired behav

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