The Telecom Regulatory Authority of India ( Trai ) and the department of telecommunications (DoT) are inching closer to a final consensus on introducing the Calling Name Presentation (CNAP) service, with both sides now aligned on key aspects of its rollout. CNAP service aims to make mobile communication more transparent by displaying the caller’s name alongside their number during incoming calls.

Trai, in its response to the DoT on Tuesday, agreed that CNAP should be enabled by default for all subscribers, though users will have the freedom to switch it off if they choose. The regulator, however, maintained that CNAP should continue to function as a supplementary service, in line with global telecom standards rather than a mandatory core feature.

Crucially, both agencies have agreed to

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