Box co-founder and CEO Aaron Levie doesn’t think AI agents will replace enterprise SaaS (software as a service) companies. Instead, he believes that the more likely future is a hybrid combination of SaaS plus agents, he said, speaking on stage at the TechCrunch Disrupt 2025 conference on Wednesday.

“Generally, once you have a business process, you want to be able to define that in, effectively, business logic with deterministic systems — just because the risk of that changing any given day is very high,” explained Levie.

“If you’re doing something mission critical — we’ve already seen great examples of either data being leaked because of agents, or an agent going and, you know, maybe blowing up your database or doing something in production you didn’t expect. So you want to have some sor

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