The new CNAP feature will show the caller’s verified KYC name on screen, reducing scam calls and dependence on third-party apps; users can disable it for privacy.

In a major step toward protecting mobile users from fraudulent and scam calls, the and the have approved the rollout of a new feature — , officially known as .

Under this system, the will automatically appear on the recipient’s screen during an incoming call. This means users will no longer have to rely on third-party applications to identify unknown callers, helping prevent fake and fraudulent calls.

The initiative aims to address the growing menace of , which often originate from unidentified or spoofed numbers. By displaying the verified name of the caller, TRAI hopes to bring to the telecom ecosystem.

TRAI clar

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