When a visually impaired government employee requests screen-reading software (to speak out the content in a mechanical voice) to do their job, does it fall under the ambit of a necessary provision or an “undue burden”?

The answer seems straightforward, yet across India’s employment sector, such reasonable accommodations remain what the Supreme Court’s 2024 Handbook Concerning Persons with Disabilities (PwDs) identifies as one of the biggest challenges to realising disability rights. “They are often seen as a “nice to have” by businesses and public sector institutions rather than a “must-have”,” it reads.

In Focus Podcast | Are persons with disabilities in India compensated well?

The Department of Empowerment of Persons with Disabilities (DEPwD), in its recent circular dated September

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