Progressive’s auto insurance division recently announced that it will begin paying back about $950 million in excess profits taken in over the past three years from its policyholders in Florida.

The average credit would be about $300, Gov. Ron DeSantis said during a news conference on Oct. 22. “It might be a check. It might be a credit on your bill,” DeSantis said.

But the company left customers confused over how that payback would take place. In a written statement later that day, a Progressive spokesman said policyholders would receive “a credit” in 2026.

Progressive’s spokesman Jeff Sibel on Friday, Oct. 31, clarified how the company plans to issue the credits.

First, although state law requires that insurance companies determine whether excess profit was collected over three poli

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