Ballston Spa, NY (News10) -- A home, taken away in an instant.

"We lost everything...it's very devastating right now," said Andrew Brae, a Gloversville man whose home in Jamaica had the roof torn off by Hurricane Melissa. "It's very hard, it's heart-breaking. When I hear my wife telling me the stories, I have to break down and cry because so many years, so many devastation. It's going to take years to get back to normal."

Hurricane Melissa wreaked havoc on roofs and swept away many homes entirely. While Brae works in Ballston Spa, his wife, Sadian, lives in Jamaica with three of their children.

"How you doing right now?" he asked, checking in with Sadian over Facetime.

"Not good," she replied. "Stressing. It's so confusing right now."

Sadian had just delivered diapers to some locals a

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