Microsoft Australia has moved to minimise potential damage from the competition regulator’s federal court bid to penalise it for the way it sold M365 subscription packages.

The Australian Competition and Consumer Commission (ACCC) last Tuesday accused the company of misleading 2.7 million Australians about pricing options for its M365 plans when bundling its AI agent Copilot into subscriptions.

The ACCC alleged that Microsoft deliberately concealed a subscription option that would have allowed customers to not pay extra to access Copilot.

Overnight, Microsoft offered its Australian customers refunds which might tally into the millions of dollars.

It followed up today with a statement shared with iTnews .

“In hindsight, we could have been clearer about the availability of a non-AI

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