NAB is continuing to reduce reliance on contractors in its technology function, while increasing cloud adoption and use of AI by its engineers, under an ongoing technology modernisation program.

The bank’s CEO Andrew Irvine told its full-year results briefing that the employee-contractor split is now 70/30.

It was the exact opposite of that at 30/70 back in FY18.

The bank had managed to shrink the third-party proportion of its tech workforce to 38 percent at the end of FY24, and it is now down to around 29 percent at the end of FY25.

“Seventy-one (71) percent of our technology and enterprise operations workforce are now NAB colleagues, reducing our reliance on third parties,” Irvine told the investor call.

The bank also made progress on other year-on-year on other metrics that it has

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