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Mahindra has a unique place in Indian car market and the hearts of desi buyers. Be it Scorpio, Thar, XUV 3XO, XUV700 or Bolero, Mahindra dominates the SUV segment and crushes its competitors by a mile. So it’s natural for the SUV-loving nation to keep Mahindra in their top three list while window shopping for a car. But when a car buyer recently raised a query on X, tagging Mahindra regarding a car’s PDI, the automobile manufacturer’s response raised a few eyebrows online. “WHY PDI is not allowed @Mahindra_Auto before making Payment in the Showroom. How can we trust you that a car has no defect in it. Buying 3XO AZ5L variant," the X user wrote.

Mahindra Customer Care’s response to this question posed by the car buyer soon went viral across social media platforms.

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