Renting a car should be simple: You reserve a vehicle, drive it, and return it at the end of your trip.

But for millions of travelers each year, what seems like a straightforward process can quickly become a source of frustration and unexpected costs.

In 2024, US car-rental companies collected more than $2 billion in optional insurance and add-on fees.

Hidden fees, deceptive insurance upsells, false damage claims, and overpriced extras have become all too common, turning a simple rental into a costly experience. Understanding how rental companies operate and knowing what to watch for can save you time, money, and stress.

1. Hidden fees

One of the most pervasive problems in car rentals is the hidden fee. Travelers are often lured in with low advertised rates, only to be shocked when ex

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