The Missouri Gaming Commission ( MGC ) handles all complaints and inquiries related to Missouri sports wagering operators , suppliers, and casinos.

Its formal complaint process allows players, employees, and the public to report issues involving regulatory violations, payment disputes, or other concerns related to sports betting activity in Missouri .

All submissions are reviewed by the Commission’s investigative staff and are handled in accordance with Chapter 313 of the Revised Statutes of Missouri .

When to submit a complaint

A complaint should be submitted if you believe a licensed retail sportsbook , mobile sportsbook , casino, or supplier has:

Violated state gaming laws or MGC regulations.

Failed to pay winnings or honor wagers in accordance with its posted rule

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