BMC Helix achieves the highest scores possible in 17 criteria, including vision, roadmap, innovation, agentic AI development and orchestration, partner ecosystem, analytics/dashboards, and many more.

SANTA CLARA, Calif. , Nov. 10, 2025 /PRNewswire/ -- BMC Helix , a global leader in software solutions that help the world's most forward-thinking IT organizations reset the economics of IT, has received the highest score possible for its Helix platform in 17 criteria, including vision, roadmap, innovation, process workflow and task management, infrastructure monitoring, agentic AI development and orchestration, and other criteria in The Forrester Wave™: Enterprise Service Management Platforms, Q4 2025 report, released today.

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