Pitches for AI assistants that can help you send emails or craft pitch decks may be feeling stale, but what about one designed to help new immigrants navigate the U.S.? How about a digital helper that can connect someone to pressing social services or just help them feel supported in a foreign environment? That's what ALMA, a new virtual assistant designed by the nonprofit International Rescue Committee (IRC), is designed to do.

ALMA, which stands for "AI for Life Mapping Assistance," was built in-house by multiple IRC teams and their clients, modeled after a digital learning tool known as aprendIA. It pulls from a vast library of IRC resources — standard client materials, staff training resources, and information offered by trusted external organizations — to provide specialized assistan

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