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John Mattone often recalls his early years on the basketball courts of Europe, when he played during a college program. It was not the scores or the statistics that stayed with him. It was the sense of connection, the instant when competition became communication. He calls that moment his first lesson in presence. Decades later, as leaders confront the challenge of integrating artificial intelligence into every part of business, Mattone sees a similar test. The question, he says, is not whether we can build smarter systems but whether we can remain fully human while using them.

Mattone built his life around that question. A graduate of Babson College and the University of Central Florida, he went on to coach senior executives in more than 50 cou

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