Microsoft is racing towards building an AI “agent factory” that lets businesses build and manage their own AI agents. While Microsoft was founded on the idea of being a software factory, it’s quickly being transformed into an era where AI agents will increasingly take on more human work. Now, Microsoft is launching Agent 365 as a way for businesses to manage AI agents in the same way they do humans.

“Agents are already changing how people work, and IDC predicts there will be 1.3 billion agents by 2028,” says Jared Spataro, chief marketing officer of AI at work at Microsoft. “Agent 365 is the control plane for agents, extending the infrastructure you trust to manage your people to agents.”

Agent 365 will help businesses deploy and organize AI agents securely, to ensure these new AI cowork

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