THE NDIS Quality and Safeguards Commission has unveiled its 2025-2027 Statement of Intent, signalling a stronger, smarter, and more assertive era for the national disability regulator.

The message is clear: safety, dignity, and trust are non-negotiable – and the Commission plans to use every tool at its disposal to protect them.

Commissioner Louise Glanville described the shift as the beginning of a “new phase of maturity and accountability”, with the agency moving beyond box-ticking compliance towards data-driven, risk-responsive regulation.

“We’re becoming a more proactive, strategic regulator – one that uses evidence to act early and act decisively,” she said.

Under the plan, the Commission will roll out a Strategic Roadmap 2025-27, setting measurable goals to lift quality and integ

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