NEW CANEY, Texas (KTRK) -- Lisa Easter and her husband bought their first home in a new development in New Caney last October.

She said her "jaw hit the floor" when she got her first water bill from Texas Water Utilities, the private company that services her neighborhood.

"They're ruining this dream for a lot of people over a water bill, and so we're just saying, 'do better,'" Easter said.

Easter moved to New Caney from Cypress, where she said she lived in a comparable-sized house, and her highest water bill there was about $75.

Now, her bills show she's paying more than that in fees alone to Texas Water Utilities.

Bills from October 2024 show residents in Easter's neighborhood paid based fees of $48.37 for water and $68.52 for sewage. That is $116 in base fees before those resident

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