Salesforce says some of its customers' data was accessed after Gainsight breach

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for other companies to manage their customers.

In a notice published late Wednesday , Salesforce said the hacks involve “Gainsight-published applications connected to Salesforce, which are installed and managed directly by customers.”

Salesforce said that there is “no indication that this issue resulted from any vulnerability in the Salesforce platform,” and that the activity appears related to Gainsight’s “external connection to Salesforce.”

When reached for comment, Salesforce spokesperson Nicole Aranda referred TechCrunch to the company’s page dedicated to the incident.

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