MORGANTOWN, W.Va. — When the West Virginia University Hub opened its doors in November 2015, George Yanchak was already there — probably with a to-do list in hand — waiting to welcome students.

He’d started just 15 days earlier and has never really stopped moving since then.

“It was the right time and the right place,” Yanchak said. “I’d worked with our director before, and I knew this centralized service model would help students.”

He’d seen too many students bounce from one office to another seeking simple answers.

At the time, he counted just how many stairs and steps between different WVU offices and departments average students would have to traverse to take care of simple business.

Pre-WVU Hub — on average — more than 100 stairs and nearly 2,000 steps lay between the Registrar,

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