Key points

Leaders are alert to the needs of people who could benefit from their skills and personal experience.

Leaders assume responsibility for meeting others’ needs.

Leaders design practical, but empathic, approaches to persistent needs.

Leaders make long-term commitments.

Children Young Photographjer Source: Wkimedia

At an inflection point in her life, my client Christina told me “I’m getting to know myself all over again.” Change, when it comes, can be multi-dimensional.

Her concern, she told me, was to find her way past a recent “shock.”

Now in her late 40s, Christina was a successful financial consultant, with a specialty in helping women manage post- divorce . But the hitch came when, at 42, she found herself pregnant – after 10 years and three other kids. “We never

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