After U.K. artist Olivia Dean called out ticketing companies for allowing high-priced resales of tickets to her upcoming shows, Live Nation and Ticketmaster say th ey are capping resale prices and will partially refund some fans.

Ticketmaster and its parent company Live Nation said Wednesday they would be imposing Face Value Exchange (FVE) on tickets for Dean’s upcoming The Art of Loving Live tour, which means ticketholders won’t be able to sell tickets for anything higher than the amount they bought them for originally.

Fans who already bought resale tickets on Ticketmaster will also be partially refunded for the difference between the higher price they paid and the face value of the ticket, the company said. It's a novel response to ongoing backlash, one industry expert said.

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