In search of coffee on my way to work the other day, I stopped short mid-way into a branch of a popular coffee shop when I noticed the digital ordering screens. Nothing will lose my business faster than being asked to queue twice and do the work of someone else for something simple. But these ordering screens seem to be becoming ubiquitous in our towns and cities, forcing those of us who have actually come into the office, likely to sit in front of a screen, to spend our lunchtimes also staring at a screen scrolling through options, when there is an actual human being standing behind a counter a few feet away with nothing to do.

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