Olivia Dean has secured partial refunds for fans after publicly criticizing Ticketmaster and AXS over inflated resale prices for her upcoming North American tour.

The rising British singer-songwriter called out the platforms last week after fans discovered third-party listings priced at more than 14 times the original cost — in some cases surpassing $1,000.

In an open letter, Dean described the unchecked resale market as “disgusting,” “vile” and fundamentally “exploitative,” urging companies to “do better” to protect fans.

On Wednesday, Ticketmaster responded with a rare concession: a commitment to cap future resale rates for Dean’s tour and to begin refunding fans who paid above face value on its platform.

“We support artists’ ability to set the terms of how their tickets are sold and

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