From invention to innovation: Reimagining fax in the age of AI

Fax was a breakthrough when Alexander Bain invented it in the 19th century, allowing documents to travel faster and more reliably than ever before. For decades, fax revolutionized communication and in healthcare it remains central for moving documents - all because it meets strict compliance requirements.

While fax solves for compliance, it creates bottlenecks and adds complexity to healthcare workflows. Today, teams are stuck navigating a tangle of missing faxes, manual data entry and endless follow-ups, all while shouldering the constant pressure of compliance requirements. These outdated manual processes slow down workflows, increase the risk of errors and drain time that could be spent on patient care.

Fax chaos isn’t inevitable - it’s a symptom of processes that haven’t kept pace wi