Elbers did not comment on compensation for passengers whose flights were cancelled at the last minute or faced long delays. Under the Civil Aviation Ministry’s passenger charter, airlines must provide mandatory compensation if they fail to inform travellers of a cancellation before at least two weeks

Crisis-hit IndiGo on Tuesday said the airline is back on its feet and that operations have stabilised, even as it continues to address all passenger concerns.

In a fresh video message, IndiGo Chief Executive Officer (CEO) Peter Elbers said lakhs of passengers — whose flights were cancelled or delayed during the recent disruption — have already received full refunds, with the process continuing every day. Read More

Elbers , however, did not comment on compensation for passengers whose

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