EXCLUSIVE : The BBC is taking longer than ever to resolve bullying and harassment complaints, as the UK broadcaster’s chair admitted that it remains an “unbearable” place to work for some.
The BBC’s annual report, published on Tuesday, revealed that the corporation took an average of 119 days to close cases when an employee raised a grievance. This was up from 101 days in 2024.
A Deadline analysis shows that the 119-day average was comfortably longer than any year since the BBC started disclosing resolution times in 2013. It is nearly four times the BBC’s target of 30 days.
The BBC told Deadline that the time it is taking to resolve complaints “needs to improve.” The BBC’s position is that the increase in resolution times was a result of efforts to close delayed cases from previous f