SpaceX's Starlink satellite internet service saw a rare global outage on Thursday, July 24, disrupting about six million customers in over 120 countries and territories. It happened just a day after Starlink went live with text and location-sharing support.
The outage started at about 4 p.m. ET and continued for about three hours. The disruption affected residential customers, businesses, and remote users who depend on Starlink's low-Earth orbit satellite constellation for their internet connections.
What's the Root Cause of the Starlink Outage
As of 7 p.m. ET, Starlink announced on X that service had "mostly recovered." According to Digital Trends , the company blamed the outage on a "failure of primary internal software services that run the core network," implying that an importa