CHIEFS at a low-cost airline has updated its rules for travelers wanting to amend their personal information.
Execs say they want to reduce booking mistakes and improve passenger experiences.
The airline insisted that the policy change is part of efforts to protect the company from fraud.
And, execs hope it will cut the number of flights being delayed by boarding problems.
Airline bosses warn that passengers who have spelling mistakes in their names can be denied boarding their flights.
Only certain passengers booked on Volaris flights can amend their details.
Changes can be made via the Volaris website, its app, or the airport ticket desk.
The carrier has a set of strict rules in place for passengers wanting to amend details before they fly.
Travelers have only 24 hours to make a