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A woman became trapped inside a game at a Los Angeles-area Chuck E. Cheese's

Video footage showed EMS and firefighters working to free her from the attraction as children and onlookers watched

The Burbank Fire Department or Chuck E. Cheese did not immediately respond to PEOPLE’s request for comment

A day of fun quickly took a turn at a Los Angeles-area Chuck E. Cheese's when a guest got stuck inside a game.

Video shared to the Citizen app on Thursday, Aug. 7, showed a woman trapped inside a “Snow Day!” machine at 928 N San Fernando Blvd. The incident was reported just after 3 p.m. local time.

Citizen is a mobile app that sends users location-based safety alerts in real time.

In the footage, an unidentified woman sat still as EMS and crew members from the Burbank Fire

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