Apply for a Job, Interviewed by AI

Kendall McGill had only been on the interview call for a few moments when she realized something wasn’t right.

“It was a standard AI voice,” she says. “When you get on an interview, you can tell if it’s a real person.”

She had applied for a project management position, but wasn’t told in advance that the interview would be conducted by an AI agent. She started to answer the AI agent’s question, but then decided to hang up.

“I can’t say that I felt upset; It just made me uncomfortable,” says McGill, who lives in Baltimore. “I would much rather talk to human beings and get those experiences that you get when talking to a human.”

McGill isn’t alone. A growing number of job seekers are finding themselves being interviewed by artificial intelligence, sometimes without warning. Companies are