Kulbir Kaila’s last shift at Simon Fraser University started like any other.

She commuted from her home in Surrey to the Burnaby campus, where she worked as a cleaner, and started work at 7 a.m. on July 28, a Monday. One of the janitors employed by contractor Best Service Pros to clean the campus, Kaila was a regular on the morning shift.

Co-workers say that over the next eight hours, the 61-year-old cleaner worked her way through campus buildings, cleaning the sections she had been assigned.

Cleaners had been called on to clean larger areas over the last two years, they said, and pushing a cart of cleaning equipment around the university was difficult for Kaila, who suffered leg pain.

But Kaila was a hard worker. And her peers were managing the bigger workload.

Around 2:30 p.m., Kail

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