Imagine being a mother of two and your husband leaves for work one day and doesn’t come back. You don’t hear from him for five days. You and your children worry and fear the worst. You’ve read about masked men taking people off the street. So you look for someone who understands the system and might help you find your husband and determine if he is okay.

If you think this isn’t happening all over Missouri, I can assure you it is. After six days, someone found him in our local jail. That’s how I got to know the woman I’ll call A. She didn’t think her husband, G, knew her phone number and didn’t have any money to call home. So after a couple hours of navigating a complicated and expensive jail communication system, I sent G a message with his wife’s number and a PIN so he could access funds

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