Oklahoma officials say a software bug is to blame for a network outage that plagued state agencies and forced some to shut down for hours.
The outage affected agencies from 9 a.m. to 3 p.m. on Tuesday, Aug. 12, and for one hour during the morning of Wednesday, Aug. 13, said Christa Helfrey, a spokesperson for the Office of Management and Enterprise Services.
Helfrey said in an email the bug has since been fixed. She did not say what software was affected or how many state agencies experienced the outage, though reports of issues were widespread.
Several state agencies temporarily closed their offices to the public, delayed services or altered operations because of the outage.
Service Oklahoma said the outage affected its offices, website and call center, including its driver's license