TV licence rule means households may be entitled to £159 refund

A BBC TV Licence fee payer mistakenly paid £159 before discovering they qualified for a free one – but is now struggling to secure a refund.

Writing to the Sun newspaper's so-called Squeeze Team, the BBC TV Licence fee payer voiced their frustration.

They declared: "In March 2022 I paid £159 to renew my TV licence. I then realised I am entitled to a free licence as I am over 75 and receive pension credit.

"Around the same time I developed cancer, so I didn't contact TV Licensing until a year later. I was told to send photos of my passport and a letter from the Department for Work and Pensions (DWP) to TV Licensing to prove my age and that I receive pension credit.

"But TV Licensing then said my pictures were not the rig

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