Households will be given £40 in compensation from next year if their smart meter isn't sending readings to their supplier and the issue isn't fixed within 90 days.
You'll be able to get automatic compensation from your energy supplier for certain smart meter problems starting early next year, as faulty smart meters are to be tackled as part of a new industry review, the Government has announced.
Currently firms are fined if they fail to meet targets for installing new smart meters, but those targets don't take into account whether a meter is actually working or now, which disincentives them from resourcing fixing broken smart meters.
It comes after a Government consultation was launched on August 8 to decide what suppliers will be required to do from 2026 onwards, with the aim of