The American Customer Satisfaction Index results are based on surveys from random customers.
High monthly auto payments over longer loan terms could challenge future results.
Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index results focused on the automotive industry.
The results of the closely watched survey, being released Tuesday, Aug. 19, show continued strength for Asian automakers but also have two General Motors brands, Buick and GMC, as well as Honda in the top six mass market brands following Mazda and Toyota, which were tied for second. Toyota held the top spot in 2024.
Ford and Chevrolet were near the middle and Stellantis brands Jeep, Dodge, Chrysler and Ram occupied the bottom four of the 16 mass m