OTTAWA - The federal union representing workers at the Canada Revenue Agency has launched an online campaign denouncing staffing cuts.

Marc Brière, national president of the Union of Taxation Employees, said the loss of about 3,300 call centre employees in the last year has resulted in delays, long wait times and dropped calls.

He claimed a large portion of calls are not being answered at the CRA because of low staffing levels, leading to the campaign name "Canada On Hold."

"The last round of cuts was this past May; they let go of 1,300 members and the impact has been absolutely terrible on the lines, on the service to the population," Brière said. "At the same time, it's taken a toll on the employees as well."

Brière said the main goal of the campaign is to get the government to stop

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