Got an opinion on Tricare.mil , the Defense Department’s military health care benefits website? Want to help improve it? Now’s your chance to provide feedback on the usability of the site and suggestions for improving it.
The Defense Health Agency Usability Lab is looking for Tricare beneficiaries to participate in research via remote meetings between Aug. 25 and Sept. 5. The lab will hold several studies, asking participants to test out specific scenarios. Each session will last about one hour.
Officials want feedback on the content, navigation, visuals and layout of the website.
It comes at an opportune time, as Tricare’s open season begins Nov. 10, when people will be exploring their options for Tricare coverage. However, it’s not clear whether any recommendations for changes i