Dear Eric: I started a new job a year ago. I took over as a supervisor at a municipal agency and from an individual who was retiring and who is a friend of mine.

The position that I took over for had a number of employees who were retired and had part-time jobs. They were very loyal to him, and he let them do what they wanted as long as it got done. There was no structure at the workplace.

I tried to implement small things while starting out and, each time, I would get the response that that’s not how we have done it before.

I didn’t want to make it like it was my way only, but things needed to change. If I complained to my supervisors, then they would think I was doing the complaining and that I could not get along with anyone. They wouldn’t listen to me at all.

It’s to the point wher

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