Irented a 2015 Hyundai Sonata from Turo in Myrtle Beach for three days. During my rental, the paint started to bubble, crack and peel, with flakes flying off while I drove. The car wasn't involved in any collisions or struck by anything. This was clearly due to a poor-quality paint job, not any actions on my part.

I immediately reported the issue to the car owner and Turo. But instead of acknowledging the problem, Turo blamed me and charged me $500 for a new paint job. Turo insists I was responsible because the peeling occurred during my rental period.

This experience has shaken my trust in Turo's commitment to fairness and customer satisfaction. Can you help me get my money back? — Latisha Thompson, Groton, Connecticut

I don't see how you could be held responsible for peeling paint on

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