Retailer recognition of the value of artificial intelligence has reached near-universal levels.

New research from Honeywell reveals that 85% of surveyed global retail executives (including in the U.S.) have already developed AI capabilities and solutions, with 60% actively expanding them. Only 1% of respondents have not adopted AI-based solutions or are not evaluating them.

More than half (53%) of respondents plan to invest in AI capabilities over the next several years with investment in AI is either underway or planned within one to two years for 89%.

[READ MORE: Retailers plan to use AI in 2025 for... ]

Drivers behind AI adoption

Respondents identified three primary motivators for implementing AI-based solutions:

Achieving hyper-personalized customer exper

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