Survivors of the Altadena Fire Monday called on the California Department of Insurance to take immediate action to provide wildfire relief and hold insurers accountable after months of facing delays and denials on their claims.

“Behind every delayed insurance claim is a family forced to wait in limbo,” Victoria Knapp, chair of the Altadena Town Council, said in a statement. “We’re asking the Department of Insurance to stand with Altadena and NOT with insurers to deliver justice for those who’ve already lost so much.”

Members of the Eaton Fire Survivors Network joined state representatives and called on Insurance Commissioner Ricardo Lara to comply with five requests.

They asked the state to amend the California FAIR Plan — an insurance option often seen as a last resort for homeowners i

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