LYON COUNTY, Kan. (KSNW) — Artificial intelligence is coming to the Lyon County Emergency Communication Center.

Starting in the next six weeks, the center will begin a four-month trial with Hyper, a San Francisco startup that provides AI technology designed to handle non-emergency calls.

The move comes as the center continues to face a years-long staffing shortage. During the trial period, AI is expected to handle approximately 18,000 non-emergency calls by February. That would allow dispatchers to focus more on critical 911 emergencies.

“What we want to make sure we can do is make sure they have time to communicate with our citizens during their worst moments, and also be there for our responders. And when we are answering more non-emergency calls than emergency calls, that tends to ov

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