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The Department for Work and Pensions (DWP) has shared details on the number of face-to-face Personal Independence Payment (PIP) consultations being audio recorded by third-party assessment providers. A recent freedom of information (FOI) request shows the number of recordings for Capita, Serco, Maximus and Ingeus. ‌

It’s important to be aware that PIP has now been replaced in Scotland for all new and existing claimants by Adult Disability Payment (ADP). Social Security Scotland administers and delivers ADP, including conducting any assessments, these are not outsourced. ‌

However, Work Capability Assessments (WCA) for people on benefits such as Universal Credit or Employment and Support Allowance (ESA) with a Scottish postcode would have an assessment conducted by M

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