KANSAS CITY, Mo. — A Blue Springs, Missouri, Hy-Vee employee has been awarded the company's highest honor.
Mike Hackett, the service manager at the Blue Springs Hy-Vee, has been creating an outstanding experience for both customers and co-workers for more than 47 years, a spokesperson for the company said in a news release Friday.
On Friday, fellow employees, family members, customers and Hy-Vee executives surprised Hackett with the "Legendary Customer Service Award."
The company said the award recognizes exemplary achievement in providing service that exceeds customers' expectations. Only 14 winners were selected from more than 70,000 Hy-Vee employees across eight states.
"Everyone knows Mike, not because of his tenure, but because of the way he makes people feel," said Todd Wagner, r