Santé Québec is pleased that since taking office, two indicators have been positive for home care. Compared to last year, 9,300 more users are receiving home support, and the waiting list for initial services has dropped by 12 per cent. However, there has been a reduction in the number of hours provided.

In 2024–2025, 395,700 people in Quebec will have received home care services, representing a 2.4 per cent increase compared to the previous period. A total of 38.2 million hours were provided this year, 400,000 fewer hours than in 2023–2024.

Paul Guyot, Director of Residential Services and Accommodation at Santé Québec, attributes the results to three main factors. Caseloads (time spent with users) have been reviewed; staff routes have been optimized to see as many users as possible; and

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